Terms and Conditions
Last Updated: Feb 26, 2025
Welcome to Mobile Wound Professionals, LLC. dba Texas Wound Solutions ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our SMS and email communication services. By using our services, you agree to these Terms.
1. Acceptance of Terms
By providing your phone number and/or email address, you agree to receive SMS and email communications from us. These communications are limited to appointment reminders and relevant updates. If you do not agree to these Terms, please do not use our services.
2. Use of Services
- Our SMS and email services are intended solely for appointment-related notifications.
- You will receive messages as needed for appointment reminders.
- You must be at least 18 years old or have the consent of a parent or guardian to use these services.
- You agree not to misuse our communications for fraudulent, abusive, or illegal activities.
3. Opt-Out and User Rights
- You may opt out of receiving SMS messages by replying "STOP" to any message received from us.
- You may opt out of receiving emails by clicking the "Unsubscribe" link in any email received from us.
- Upon opting out, you will no longer receive appointment-related messages through that communication method.
- Text HELP for assistance.
4. Data Privacy and Security
- We do not collect, store, or share personal information through our SMS and email communications.
- Communications are transmitted via third-party service providers, which have their own privacy and security protocols.
- For more details on how we handle data, please review our Privacy Policy at https://texaswoundsolutions.com/privacy-policy.
5. Third-Party Services
- Our SMS and email services are facilitated by third-party providers, such as GoTo Connect.
- We use AdvancedMD for managing patient information and appointment scheduling. We do not store or process patient data outside of AdvancedMD.
- By using our services, you agree to comply with the terms and policies of these third-party service providers.
6. Limitation of Liability
- We are not responsible for delays, failures, or errors in SMS or email delivery caused by third-party providers.
- We are not liable for any damages arising from your use of or inability to use our services.
7. Message and Data Rates
- Message and data rates may apply. Please check with your mobile service provider for details on charges.
- You will receive messages as needed for appointment reminders.
8. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Texas Wound Solutions
shelly@texaswoundsolutions.com
972 338 4070