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Privacy Policy

 

7. Message and Data Rates Disclosure

Message and data rates may apply. Charges depend on your mobile carrier and service plan. Please check with your provider for specific details regarding fees.

8. Data Security and Protection

We implement reasonable security measures to ensure the integrity of our communications. SMS messages are transmitted via third-party service providers, such as GoTo Connect, which have their own security protocols in place. Email communications are sent via secure email servers in compliance with industry best practices.

9. Third-Party Service Providers

Our SMS and email communication services are facilitated through third-party providers who process message transmissions on our behalf. While Texas Wound Solutions does not store or sell personal information, These third parties operate under their own privacy policies, which govern their data handling practices independently of Texas Wound Solutions..

Texas Wound Solutions does not sell, rent, or share mobile phone numbers collected for SMS communications with any third parties for marketing or promotional purposes.

Additionally, we use AdvancedMD for patient information management and appointment scheduling. AdvancedMD operates under its own privacy policy, which governs how patient data is collected, stored, and protected. For more details, please review the AdvancedMD Privacy Policy: https://www.advancedmd.com/privacy-notice/.

10. Updates to This Privacy Notice

We reserve the right to modify this Privacy Notice at any time. Any changes will be posted on our website, and we encourage users to review the notice periodically for updates.

11. Contact Information

If you have any questions or concerns regarding this Privacy Notice or your rights related to SMS and email communications, please contact us:

Texas Wound Solutions
Email: shelly@texaswoundsolutions.com
Phone: 972-338-4070Privacy Notice


Last Updated: Feb 26, 2025


Texas Wound Solutions ("Company," "we," "us," or "our") respects your privacy. This Privacy Notice explains how we handle information related to our SMS and email communication services. This Notice does not apply to patient health information, which is managed through AdvancedMD under its own privacy policy.


1. Scope of This Privacy Notice

This Privacy Notice applies to individuals who have opted to receive SMS and email communications from Texas Wound Solutions. Our communications are intended to facilitate appointment scheduling, provide relevant updates, and ensure a seamless patient experience.


2. Information We Collect

We do not collect, store, or share personal data through SMS. Email communications are used for appointment-related notifications and relevant client communications but do not involve the collection of sensitive personal data. Our use of these communication methods is strictly limited to appointment reminders and relevant notifications for clients who have opted in to receive them.


3. Use of SMS and Email Communications 

  • SMS Communications: Used solely for appointment reminders and essential updates. No marketing, promotional, or unsolicited messages are sent via SMS.
  • Email Communications: Used for appointment-related notifications and relevant client communications, including service-related updates and administrative notices.


4. Mobile Opt-In

By providing your mobile phone number and opting into SMS communications through our online appointment booking system or by direct request, you acknowledge and consent to receiving appointment reminders and necessary updates from Texas Wound Solutions.


5. Message Frequency

Message frequency may vary based on appointment status and updates, but typically, patients will receive no more than three messages per appointment (e.g., initial confirmation, reminder, and follow-up).


6. User Consent and Opt-Out Instructions

By providing your contact information, you acknowledge and consent to receiving SMS and email communications from Texas Wound Solutions.

Opt-Out: You may opt out at any time by the following methods:

  • SMS Opt-Out: Reply "STOP" to any SMS message to discontinue receiving messages. To receive assistance, reply "HELP" or contact us directly.
  • Email Opt-Out: Click the "Unsubscribe" link in any email received from us or contact us directly to remove yourself from future communications.


7. Message and Data Rates Disclosure

Message and data rates may apply. Charges depend on your mobile carrier and service plan. Please check with your provider for specific details regarding fees.


8. Data Security and Protection

We implement reasonable security measures to ensure the integrity of our communications. SMS messages are transmitted via third-party service providers, such as GoTo Connect, which have their own security protocols in place. Email communications are sent via secure email servers in compliance with industry best practices.


9. Third-Party Service Providers


Our SMS and email communication services are facilitated through third-party providers who process message transmissions on our behalf. While Texas Wound Solutions does not store or sell personal information, These third parties operate under their own privacy policies, which govern their data handling practices independently of Texas Wound Solutions..


Texas Wound Solutions does not sell, rent, or share mobile phone numbers collected for SMS communications with any third parties for marketing or promotional purposes.


Additionally, we use AdvancedMD for patient information management and appointment scheduling. AdvancedMD operates under its own privacy policy, which governs how patient data is collected, stored, and protected. For more details, please review the AdvancedMD Privacy Policy: https://www.advancedmd.com/privacy-notice/.


10. Updates to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our website, and we encourage you to review this notice periodically.


11. Contact Information

If you have any questions about this Privacy Notice or your rights related to SMS and email communications, please contact us at:


Texas Wound Solutions
shelly@texaswoundsolutions.com

972-338-4070

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